Refund Policy

At FAMLEE, we want you to love every order you receive. If you're not completely satisfied with your purchase, we're here to help with a simple and fair refund process.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date your order is delivered.

If you're unhappy with your purchase for any reason, you may request a refund within 30 days of receiving your order.

How to Request a Refund

To request a refund, please contact our customer support team.

Email: famleelifestyleclothing@gmail.com
Phone: +1 855 580 0663

Please include the following information:

• Your order number
• The reason for your refund request
• Photos of the product (if applicable)

Once we review your request, we'll notify you of the outcome. If approved, your refund will be issued to your original payment method.

Return Requirements

In many cases, you do not need to return the item to receive a refund.

If a return is necessary, we'll provide detailed return instructions before any item is sent back.

Please do not return products without contacting us first.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

After verification, we'll gladly send a replacement or issue a full refund at no additional cost to you.

Refund Processing Time

Once your refund has been approved, it will be processed within 5–10 business days.

The time it takes for the refund to appear in your account may vary depending on your bank or payment provider.

Important Information

• Refund requests are reviewed on a case-by-case basis.
• We reserve the right to deny refund requests that are fraudulent, abusive, or inconsistent with this policy.
• Shipping fees (if applicable) may not be refundable unless the return is due to our error.

Contact Us

If you have any questions about this Refund Policy or need assistance with your order, please contact us.

Business Name: FAMLEE
Email: famleelifestyleclothing@gmail.com
Phone: +1 855 580 0663
Business Address: Golden City Santa Rosa Laguna Philippines