Shipping policy

Shipping Policy

Last Updated: 04/15/26

Thank you for shopping with FAMLEE. Every order is made with care, and because many of our products are made to order, please allow time for production before shipping.

Order Processing

All orders are processed within 2–5 business days (Monday through Friday, excluding weekends and holidays).

Since our products are made to order, processing includes printing, quality inspection, and packaging before shipment.

During holidays, major sales, or peak shopping seasons, processing times may be slightly longer.

Once your order has been shipped, you'll receive a confirmation email with your tracking information.

Where Your Order Ships From

FAMLEE partners with Printful, which operates fulfillment centers in multiple countries.

Your order may be shipped from the fulfillment center closest to your delivery address, depending on product availability and production capacity.

If your order contains multiple items, they may arrive in separate packages.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Delivery destination

  • Shipping method selected

  • Number of items ordered

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Estimated Delivery Times

After your order has been processed:

United States

  • Standard Shipping: 3–7 business days

Canada

  • Standard Shipping: 5–10 business days

International Orders

  • Standard Shipping: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.

Tracking information may take 24–72 hours to update after shipment.

International Orders

International customers may be responsible for:

  • Import duties

  • Customs fees

  • Taxes

  • Other charges required by local authorities

These fees are determined by your country's customs office and are the responsibility of the customer.

FAMLEE is not responsible for customs delays or additional import charges.

Shipping Delays

While we work hard to deliver your order on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Customs inspections

  • Carrier delays

  • High shipping volumes

  • Public holidays

  • Natural disasters

We appreciate your patience and understanding if these situations arise.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date.

Please include:

  • Your order number

  • A description of the issue

  • Photos (if the item arrived damaged)

We'll investigate the issue with the shipping carrier and work with you to find the best possible solution.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order.

FAMLEE is not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error, contact us immediately. If your order has not yet entered production, we'll do our best to update the shipping information.

Contact Us

If you have any questions about shipping or your order, please contact us.

Business Name: FAMLEE

Email: famleelifestyleclothing@gmail.com

Phone: +1 XXX XXX XXXX

Business Address: [Your Business Address]

Thank you for choosing FAMLEE. We appreciate your support and look forward to delivering apparel made for every family.